Common Ward Service Requests

The Neighborhood Services team for the 48th ward is dedicated to assisting our constituents in navigating bureaucracy, making connections with community partners, and ensuring that city services meet the needs of our neighbors. We are responsible for processing 311 service requests, fulfilling constituent inquiries, and reaching out to city departments on behalf of the constituents we serve.

Our team strives to respond to inquiries within 2-3 business days, and we are proud to maintain a phone pick-up rate of over 90% during regular business hours.

For non-emergency city services, contact 311 by dialing 3-1-1, going to 311.Chicago.gov, or using the CHI 311 app (Apple or Google) on your mobile device. Submit Neighborhood Services requests to the 48th ward office here or via the button below. You can also search for and follow along with local city projects at the ChiStreetWork website.

Below, please find common ward office requests. If you have questions, contact us at 773-784-5277 or info@the48thward.org

Not finding what you need on this page? Try Health & Safety or City Resources.